Microsoft business applications

Your business.
Better connected.

Bring your systems, people, and processes together. We implement Microsoft ERP and CRM, build the connections around them, and make automation and AI work for your business.

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Dynamics 365 Business Central Power Platform

Conceptual illustration of glass structures linked by illuminated pathways, representing connected business systems.
01 ERP & finance 02 CRM & service 03 Automation & AI

What we do

Expertise across
your business.

Microsoft business applications are the foundation. We connect the data, build the extensions, and shape the workflows around the way you work.

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Business Central ERP

Bring finance and operations together with ERP implementation, modernization, reporting, and ongoing support.

CRM & Dataverse

Give sales and service teams shared customer data, clearer processes, and connected Dynamics 365 workflows.

AI & Copilot enablement

Prepare your data and processes for practical AI assistance, Copilot, and responsibly designed business workflows.

Reporting & analytics

Turn ERP and CRM data into Power BI dashboards and reporting that support confident business decisions.

ERP modernization

A clear path to
Business Central.

Move from Dynamics GP or another ERP with a plan for your processes, data, integrations, and people. We support the journey from assessment through implementation and adoption.

Plan your migration

  1. Assess

    Understand your processes, data, and existing integrations.

  2. Design

    Define the ERP model and connections your business needs.

  3. Migrate

    Prepare the data, configure the system, and test the details.

  4. Modernize

    Support adoption, then extend automation and reporting.

CRM, portals & connected data

Connect the
customer experience.

Give customers, sales, and service teams a clearer way to work together. We build CRM, Dataverse, and portal solutions that connect customer data with approvals, finance, and reporting.

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Illustrative connection model
Customer portalPower Pages
Sales & serviceDynamics 365 CRM
DataverseShared business data
Business CentralFinance & operations
Power AutomateConnected workflows
Power BIReporting & insight

Practical AI

Built into the workflow.
With people in control.

Start with reliable data, a useful task, and the right safeguards. We help plan Copilot readiness and AI-assisted workflows for intake, routing, reporting, and knowledge work.

An example: AI-assisted business intake

  1. Capture

    A request, document, or message enters the process.

  2. Assist

    AI helps summarize, classify, or route the information.

  3. Review

    People review decisions, approvals, and exceptions.

  4. Act

    The approved workflow updates the business system.

Security, governance, and human review by design.

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Why ArcticTech

Implementation
meets engineering.

Your business rarely fits inside one application. Our work brings Microsoft implementation, custom development, integration, and reporting together.

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Business systems experience

ERP, CRM, custom software, integrations, SQL, and BI are part of ArcticTech's history. We consider the workflow and data behind each application.

Implementation plus engineering

We configure standard Microsoft applications and build custom components where your business process needs more.

Modernization with context

Legacy systems, data quality, user adoption, integrations, and reporting are considered together as part of the project.

Clear communication

We help business leaders, finance, operations, IT, and end users build a shared understanding of the work and its tradeoffs.

Start with the business problem

Let’s connect the pieces.

Tell us what is slowing your team down. We’ll help map a path for your systems, workflows, and reporting.

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